Customer Service
ORDERING ONLINE
Place your online order and receive confirmation that your order is complete.
Checkout is secured through an SSL encrypted process. Pay with your Visa, MasterCard, American Express or Discover card or through PayPal.
Orders are processed Tuesday through Saturday, excluding national holidays. Covid-19 may impact service.
Store pick up is available Tues, Thurs, Sat, Sun, 11:30am - 5:30pm at 6251 34th St N, Ste 101, Pinellas Park, FL 33781.
SHIPPING RATES
USPS shipping is provided to all non PO Box addresses. International USPS service is also available though some countries do impose customs restrictions, taxes and duties. Please check the requirements for your region before ordering.
USPS Shipping Rates:
USPS Domestic Standard, 2-8 day delivery, $9.00
USPS Domestic Priority, 1-3 day delivery, $15.00
USPS Domestic Priority Express, 1-2 Day, $29.00
USPS International Shipping Rates
USPS International First Class with weight/shape restriction of less than 2 pounds, 6-28 day delivery, $20.00
USPS International First Class, 2-4 lbs, $30.00
USPS International Priority, Select Destinations, 6-10 day delivery, over 4 lbs, $55.00
USPS International Priority, Express or Excess Weight, 3-5 day delivery, $70.00
USPS International Priority, Express or Excess Weight to Select Destinations 3-5 day delivery, $85.00
RETURNS/EXCHANGES
Returns and exchanges are accepted within 14 days on bottled medicines that are unused, unwrapped, unsealed and are in new and original condition. Let us know of item(s) to be returned by writing to news@etamhoa.com. We will notify you of receipt of items and of your refund by email. Shipping charges are not refundable.
Address returns to Etamhoa Returns, 6251 34th St. N, Pinellas Park, FL 33781. (Please retain tracking information and all receipts in the event of transit error.)
DAMAGED/INCORRECT ITEMS
Damaged or incorrect items will be replaced. Write to us within 5 days of receiving the items to news@etamhoa.com.
YOUR COMMENTS
We are committed to healing through nature's resources and the still healthy human body's limitless, sometimes miraculous, regenerative abilities. Your feedback and reviews are given great consideration. If at any time you require further assistance, you are welcome to contact us.
Email: news@etamhoa.com
Letter: Etamhoa.com
6251 34th St N, Ste 101
Pinellas Park, FL 33781
Phone: 929-352-4781